{"id":153467,"date":"2026-01-14T13:24:39","date_gmt":"2026-01-14T13:24:39","guid":{"rendered":"https:\/\/wp-staging.sproof.com\/referenzen\/salzburg-ag-digitalna-suverenita-a-o-viac-ako-250-000-listov-papiera-menej-vdaka-prechodu-na-sproof\/"},"modified":"2026-01-28T09:45:04","modified_gmt":"2026-01-28T09:45:04","slug":"salzburg-ag-digitalna-suverenita-a-o-viac-ako-250-000-listov-papiera-menej-vdaka-prechodu-na-sproof","status":"publish","type":"referenzen","link":"https:\/\/wp-staging.sproof.com\/sk\/referenzen\/salzburg-ag-digitalna-suverenita-a-o-viac-ako-250-000-listov-papiera-menej-vdaka-prechodu-na-sproof\/","title":{"rendered":"Salzburg AG: Digit\u00e1lna suverenita a o viac ako 250 000 listov papiera menej v\u010faka prechodu na sproof"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">V\u00fdchodiskov\u00e1 situ\u00e1cia a ciele<\/h2>\n\n<p>Ako jeden z popredn\u00fdch rak\u00faskych poskytovate\u013eov energetick\u00fdch a infra\u0161trukt\u00farnych slu\u017eieb je spolo\u010dnos\u0165 Salzburg AG k\u013e\u00fa\u010dov\u00fdm faktorom kvality \u017eivota a hospod\u00e1rskej sily cel\u00e9ho regi\u00f3nu. S\u00fabe\u017ene s neust\u00e1lym roz\u0161irovan\u00edm perspekt\u00edvnej infra\u0161trukt\u00fary spolo\u010dnos\u0165 rozv\u00edja aj amb\u00edciu \u010falej cielene modernizova\u0165 intern\u00e9 procesy a vytv\u00e1ra\u0165 nov\u00e9 digit\u00e1lne slu\u017eby pre z\u00e1kazn\u00edkov.   <\/p>\n\n<p>Hoci sa u\u017e pou\u017e\u00edvalo rie\u0161enie elektronick\u00e9ho podpisu od americk\u00e9ho poskytovate\u013ea, pri ka\u017edodennej pr\u00e1ci <strong>sa uk\u00e1zal<\/strong> \u010fal\u0161\u00ed potenci\u00e1l v\u00e4\u010d\u0161ej flexibility, jednoduch\u0161\u00edch <strong>procesov<\/strong> <strong>, maxim\u00e1lnej<\/strong> pr\u00e1vnej <strong>bezpe\u010dnosti v<\/strong> <strong>eur\u00f3pskom<\/strong> <strong>kontexte a<\/strong> <strong>udr\u017eate\u013enej\u0161ieho a<\/strong> <strong>transparentnej\u0161ieho<\/strong> <strong>modelu n\u00e1kladov<\/strong>. Z\u00e1rove\u0148 existovala snaha umo\u017eni\u0165 \u00faplne nov\u00e9 <strong>pr\u00edpady digit\u00e1lneho vyu\u017eitia v oblasti slu\u017eieb z\u00e1kazn\u00edkom &#8211; napr\u00edklad<\/strong> prostredn\u00edctvom end-to-end procesov bez preru\u0161enia m\u00e9di\u00ed, ako napr\u00edklad n\u00e1sledn\u00e1 implement\u00e1cia Fastlane.   <\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Die Salzburg AG wechselt zu sproof und spart j\u00e4hrlich mehr als 250.000 Blatt Papier\" src=\"https:\/\/player.vimeo.com\/video\/1153536547?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n<h2 class=\"wp-block-heading\">Pre\u010do sproof?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Odklon od americk\u00e9ho softv\u00e9ru: Rozhodnutie <\/strong>v prospech sproofu bolo jasn\u00fdm z\u00e1v\u00e4zkom k digit\u00e1lnej suverenite Eur\u00f3py.<br\/><br\/><\/li>\n\n\n\n<li><strong>Obrovsk\u00e9 \u00faspory n\u00e1kladov: Prechod<\/strong> v\u00fdrazne zn\u00ed\u017eil zna\u010dn\u00e9 n\u00e1klady na licencie star\u00e9ho syst\u00e9mu a umo\u017enil efekt\u00edvnej\u0161ie vyu\u017eitie rozpo\u010dtu.<br\/><br\/><\/li>\n\n\n\n<li><strong>Udr\u017eate\u013enos\u0165 ako metrika: Od <\/strong>prechodu na eur\u00f3psku platformu sproof u\u0161etrila spolo\u010dnos\u0165 Salzburg AG <strong>v\u010faka<\/strong> digit\u00e1lnym podpisom v s\u00falade <strong>so z\u00e1konom<\/strong> u\u017e viac ako 250 <strong>000 listov papiera ro\u010dne<\/strong>. S nov\u00fdm spracovan\u00edm mand\u00e1tov na SEPA inkaso prostredn\u00edctvom <a href=\"https:\/\/wp-staging.sproof.com\/sk\/fastlane\/\" data-type=\"page\" data-id=\"3694\">sproof Fastlane sa tento efekt teraz mas\u00edvne zn\u00e1sobuje :<\/a> <strong>spolo\u010dnos\u0165 m\u00e1 potenci\u00e1l u\u0161etri\u0165 v bud\u00facnosti viac ako mili\u00f3n listov papiera.<\/strong> <br\/><br\/><\/li>\n\n\n\n<li><strong>Agiln\u00fd v\u00fdvoj: V\u010faka<\/strong> \u00fazkej spolupr\u00e1ci na \u00farovni o\u010d\u00ed boli prisp\u00f4soben\u00e9 backlogy a pripojenia API (napr. k SAP CRM) implementovan\u00e9 v rekordne kr\u00e1tkom \u010dase.<\/li>\n<\/ul>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Zmena: digit\u00e1lna suverenita namiesto z\u00e1vislosti od USA<\/h3>\n\n<p>Hoci spolo\u010dnos\u0165 u\u017e pou\u017e\u00edvala rie\u0161enie elektronick\u00e9ho podpisu od ve\u013ek\u00e9ho americk\u00e9ho poskytovate\u013ea, zodpovedn\u00e9 osoby narazili v praxi na obrovsk\u00e9 prek\u00e1\u017eky. \u0160trukt\u00fary na uchov\u00e1vanie d\u00f4kazov, ukladanie \u00fadajov mimo Eur\u00f3py a predov\u0161etk\u00fdm &#8220;stra\u0161n\u00e9 n\u00e1klady na licencie&#8221; u\u017e nezodpovedali dlhodobej strat\u00e9gii. <\/p>\n\n<p>Po intenz\u00edvnom prieskume trhu sa spolo\u010dnos\u0165 Salzburg AG rozhodla pre sproof, eur\u00f3psku platformu pre digit\u00e1lne podpisy a overovanie toto\u017enosti z Rak\u00faska, ktor\u00e1 bola vyvinut\u00e1 ako v\u00fdkonn\u00e1 alternat\u00edva k poskytovate\u013eom z USA. Rozhoduj\u00facich bolo nieko\u013eko faktorov: <\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Digit\u00e1lna suverenita:<\/strong> \u00dapln\u00fd s\u00falad s GDPR a ukladanie \u00fadajov v r\u00e1mci Eur\u00f3py sp\u013a\u0148a vysok\u00e9 po\u017eiadavky na ochranu \u00fadajov, dodr\u017eiavanie predpisov a dlhodob\u00fa digit\u00e1lnu suverenitu.<br\/><br\/><\/li>\n\n\n\n<li><strong>Maxim\u00e1lna pr\u00e1vna bezpe\u010dnos\u0165: V\u010faka <\/strong>kvalifikovan\u00fdm elektronick\u00fdm podpisom (QES) pon\u00faka spolo\u010dnos\u0165 sproof potrebn\u00fa pr\u00e1vnu bezpe\u010dnos\u0165 pre v\u0161etky typy zml\u00fav a regula\u010dn\u00e9 po\u017eiadavky v eur\u00f3pskom prostred\u00ed.<br\/><br\/><\/li>\n\n\n\n<li><strong>Flexibilita a agilita: Schopnos\u0165<\/strong> implementova\u0165 individu\u00e1lne po\u017eiadavky (napr. pripojenia API k SAP CRM) r\u00fdchlo a na \u00farovni o\u010d\u00ed.<br\/><br\/><\/li>\n\n\n\n<li><strong>Transparentn\u00fd a udr\u017eate\u013en\u00fd n\u00e1kladov\u00fd model: V porovnan\u00ed <\/strong>s predch\u00e1dzaj\u00facimi rie\u0161eniami zaujal sproof transparentn\u00fdm, \u0161k\u00e1lovate\u013en\u00fdm n\u00e1kladov\u00fdm modelom, ktor\u00fd pon\u00faka istotu dlhodob\u00e9ho pl\u00e1novania.<strong><br\/><\/strong><br\/><\/li>\n\n\n\n<li><strong>Zameranie na cestu z\u00e1kazn\u00edka: N\u00edzke vstupn\u00e9<\/strong> bari\u00e9ry &#8211; z\u00e1kazn\u00edci m\u00f4\u017eu podpisova\u0165 dokumenty bez registr\u00e1cie, \u010do zvy\u0161uje mieru dokon\u010denia a zlep\u0161uje z\u00e1kazn\u00edcku sk\u00fasenos\u0165.<br\/><br\/><\/li>\n\n\n\n<li><strong>Certifikovan\u00e1 bezpe\u010dnos\u0165 inform\u00e1ci\u00ed:<\/strong> Certifik\u00e1t <strong>ISO 27001<\/strong> zd\u00f4raz\u0148uje vysok\u00e9 \u0161tandardy bezpe\u010dnosti inform\u00e1ci\u00ed spolo\u010dnosti sproof a zaru\u010duje s\u00falad s medzin\u00e1rodne uzn\u00e1van\u00fdmi bezpe\u010dnostn\u00fdmi normami.<br\/><br\/><\/li>\n\n\n\n<li><strong>Spr\u00e1va rol\u00ed a pr\u00e1v: Presne <\/strong>odstup\u0148ovan\u00e1 <strong>koncepcia <\/strong>rol\u00ed a opr\u00e1vnen\u00ed umo\u017e\u0148uje bezpe\u010dn\u00fa kontrolu pr\u00edstupu, zodpovednost\u00ed a schva\u013eovac\u00edch procesov &#8211; nevyhnutn\u00e1 na pou\u017eitie v zlo\u017eit\u00fdch podnikov\u00fdch a skupinov\u00fdch \u0161trukt\u00farach.<\/li>\n<\/ol>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;V\u017edy je pr\u00edjemn\u00e9 m\u00f4c\u0165 poveda\u0165: M\u00e1me so sebou eur\u00f3psku stabilitu, kde sme pr\u00e1vne zabezpe\u010den\u00ed. To n\u00e1m ve\u013emi pom\u00e1ha v ot\u00e1zkach auditu.&#8221; <\/strong>&#8211; Markus Schmidt, ved\u00faci IT a CIO, Salzburg AG<\/em><\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">R\u00fdchla implement\u00e1cia SaaS a bezprobl\u00e9mov\u00e1 integr\u00e1cia API<\/h3>\n\n<p>Technick\u00e1 implement\u00e1cia sproof prebehla hladko. Platforma ako rie\u0161enie SaaS bola r\u00fdchlo aktivovan\u00e1 a postupne integrovan\u00e1 do existuj\u00facich procesov. Na pravideln\u00fdch koordina\u010dn\u00fdch stretnutiach sa stanovili priority po\u017eiadaviek a implementovali sa do spolo\u010dn\u00e9ho zoznamu nesplnen\u00fdch po\u017eiadaviek. Integr\u00e1cia do centr\u00e1lnych syst\u00e9mov, ako je SAP CRM, sa uskuto\u010dnila prostredn\u00edctvom pripojenia API, \u010do umo\u017enilo kompletne digit\u00e1lne a automaticky zmapova\u0165 podpisov\u00e9 procesy.     <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><strong>&#8220;R\u00fdchlo sme si uvedomili, \u017ee spolo\u010dnos\u0165 sproof dok\u00e1\u017ee ve\u013emi r\u00fdchlo implementova\u0165 potrebn\u00e9 zmeny syst\u00e9mu. V\u017edy mali otvoren\u00e9 ucho pre na\u0161e potreby &#8211; a to bol rozhoduj\u00faci faktor pri na\u0161om rozhodovan\u00ed.&#8221; <\/strong>  &#8211; Roman Wallinger, ved\u00faci oddelenia bezpe\u010dnosti a spr\u00e1vy IT<\/em><\/p>\n<\/blockquote>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Pr\u00edpad pou\u017eitia: sproof Fastlane v oblasti slu\u017eieb z\u00e1kazn\u00edkom<\/h2>\n\n<p><strong>Mand\u00e1t na bezpapierov\u00e9 inkaso SEPA je<\/strong> skuto\u010dn\u00fdm m\u00ed\u013enikom v spolupr\u00e1ci. Integrovan\u00fd sproof Fastlane umo\u017e\u0148uje bezprobl\u00e9mov\u00fd pracovn\u00fd postup: z\u00e1kazn\u00edci naskenuj\u00fa k\u00f3d na fakt\u00fare, digit\u00e1lne vyplnia mand\u00e1t a v tom istom kroku ho podp\u00ed\u0161u. Rozhoduj\u00faca v\u00fdhoda: nie <strong>je potrebn\u00e9<\/strong> \u017eiadne <strong>prihl\u00e1senie ani registr\u00e1cia.<\/strong>  <\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Salzburg AG digitalisiert SEPA-Lastschriftmandate \u2013 mit sproof Fastlane\" src=\"https:\/\/player.vimeo.com\/video\/1154243557?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Digitaliz\u00e1cia mand\u00e1tu na inkaso SEPA<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Hybridn\u00fd pr\u00edstup: Z\u00e1kazn\u00edci<\/strong> maj\u00fa pr\u00edstup k digit\u00e1lnemu dokumentu priamo prostredn\u00edctvom k\u00f3du QR na papierov\u00fdch fakt\u00farach alebo hypertextov\u00e9ho odkazu v e-mailov\u00fdch spr\u00e1vach.<br\/><br\/><\/li>\n\n\n\n<li><strong>Dokon\u010denie bez ch\u00fdb:<\/strong> \u00dadaje ako IBAN sa overuj\u00fa u\u017e pri zad\u00e1van\u00ed. T\u00fdm sa u\u0161etr\u00ed zd\u013ahav\u00e9 prepracov\u00e1vanie v back office. <br\/><br\/><\/li>\n\n\n\n<li><strong>Bezprobl\u00e9mov\u00e1 integr\u00e1cia: Podp\u00edsan\u00fd dokument<\/strong> sa automaticky ulo\u017e\u00ed do CRM, bankov\u00e9 \u00fadaje sa aktualizuj\u00fa priamo v syst\u00e9me SAP.<br\/><br\/><\/li>\n\n\n\n<li><strong>Pln\u00e9 ozna\u010denie: S cie\u013eom<\/strong> posilni\u0165 d\u00f4veru z\u00e1kazn\u00edkov sa v\u0161etka komunik\u00e1cia (e-maily, certifik\u00e1ty) uskuto\u010d\u0148uje v korpor\u00e1tnom dizajne spolo\u010dnosti Salzburg AG.<\/li>\n<\/ol>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;Projekt Fastlane sl\u00fa\u017ei ako ide\u00e1lny pl\u00e1n pre bud\u00face aplik\u00e1cie. Poskytovanie digit\u00e1lnych formul\u00e1rov SEPA u\u017e teraz pon\u00faka na\u0161im z\u00e1kazn\u00edkom obrovsk\u00fa pridan\u00fa hodnotu, preto\u017ee m\u00f4\u017eu jednoducho a bez komplik\u00e1ci\u00ed autorizova\u0165 svoje inkas\u00e1.&#8221;<\/strong> &#8211; Thomas Oberdorfer, ved\u00faci oddelenia slu\u017eieb z\u00e1kazn\u00edkom, Salzburg AG<\/em><\/p>\n<\/blockquote>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Pridan\u00e1 hodnota pre spolo\u010dnos\u0165 Salzburg AG a z\u00e1kazn\u00edkov<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Digit\u00e1lna cesta z\u00e1kazn\u00edka od za\u010diatku do konca<br\/><\/li>\n\n\n\n<li>V\u00fdrazn\u00e1 \u00faspora \u010dasu a n\u00e1kladov v back office<br\/><\/li>\n\n\n\n<li>Elimin\u00e1cia n\u00e1kladov na skenovanie, tla\u010d a n\u00e1sledn\u00e9 spracovanie<br\/><\/li>\n\n\n\n<li>Zn\u00ed\u017eenie po\u010dtu ch\u00fdb prostredn\u00edctvom overen\u00e9ho zad\u00e1vania \u00fadajov<br\/><\/li>\n\n\n\n<li>Kompletn\u00fd branding vo vzh\u013eade a atmosf\u00e9re spolo\u010dnosti Salzburg AG<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;Hovor\u00edme o rozmere viac ako 250 000 str\u00e1n ro\u010dne, ktor\u00e9 u\u0161etr\u00edme digitaliz\u00e1ciou pomocou sproof.&#8221; <\/strong>&#8211; Christian Perner, mana\u017e\u00e9r IT procesov, Salzburg AG<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">V\u00fdh\u013ead: Cesta pokra\u010duje<\/h3>\n\n<p>Spolo\u010dnos\u0165 Salzburg AG u\u017e pl\u00e1nuje roz\u0161\u00edri\u0165 \u00faspech Fastlane na v\u0161etku komunik\u00e1ciu so z\u00e1kazn\u00edkmi &#8211; od zmien tar\u00edf a\u017e po nov\u00e9 zmluvy. Na pl\u00e1ne je aj integr\u00e1cia <strong>pe\u0148a\u017eenky EUDI &#8211;<\/strong> prostredn\u00edctvom sproof ident &#8211; na overenie digit\u00e1lnej identity (najm\u00e4 v telekomunika\u010dnom sektore), aby bola cesta z\u00e1kazn\u00edka e\u0161te bezpe\u010dnej\u0161ia a jednoduch\u0161ia. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>So spolo\u010dnos\u0165ou sproof Fastlane sa mand\u00e1ty na inkaso SEPA sprac\u00favaj\u00fa \u00faplne digit\u00e1lne &#8211; r\u00fdchlo, bez papierovania a bez registr\u00e1cie<\/p>\n","protected":false},"author":6,"featured_media":153468,"template":"","meta":{"_acf_changed":false},"class_list":["post-153467","referenzen","type-referenzen","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/referenzen\/153467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/referenzen"}],"about":[{"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/types\/referenzen"}],"author":[{"embeddable":true,"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/users\/6"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/media\/153468"}],"wp:attachment":[{"href":"https:\/\/wp-staging.sproof.com\/sk\/wp-json\/wp\/v2\/media?parent=153467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}