{"id":153470,"date":"2026-01-14T13:24:39","date_gmt":"2026-01-14T13:24:39","guid":{"rendered":"https:\/\/wp-staging.sproof.com\/referenzen\/salzburg-ag-suveranitate-digitala-si-cu-peste-250-000-de-coli-de-hartie-mai-putin-prin-trecerea-la-sproof\/"},"modified":"2026-01-28T09:45:04","modified_gmt":"2026-01-28T09:45:04","slug":"salzburg-ag-suveranitate-digitala-si-cu-peste-250-000-de-coli-de-hartie-mai-putin-prin-trecerea-la-sproof","status":"publish","type":"referenzen","link":"https:\/\/wp-staging.sproof.com\/ro\/referenzen\/salzburg-ag-suveranitate-digitala-si-cu-peste-250-000-de-coli-de-hartie-mai-putin-prin-trecerea-la-sproof\/","title":{"rendered":"Salzburg AG: suveranitate digital\u0103 \u0219i cu peste 250.000 de coli de h\u00e2rtie mai pu\u021bin prin trecerea la sproof"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Situa\u021bia ini\u021bial\u0103 \u0219i obiectivele<\/h2>\n\n<p>Ca unul dintre cei mai importan\u021bi furnizori de servicii energetice \u0219i de infrastructur\u0103 din Austria, Salzburg AG este un motor esen\u021bial pentru calitatea vie\u021bii \u0219i puterea economic\u0103 a \u00eentregii regiuni. \u00cen paralel cu extinderea continu\u0103 a infrastructurii orientate spre viitor, compania a dezvoltat, de asemenea, ambi\u021bia de a continua modernizarea proceselor interne \u00eentr-un mod direc\u021bionat \u0219i de a crea noi servicii digitale pentru clien\u021bi.   <\/p>\n\n<p>De\u0219i se folosea deja o solu\u021bie de semn\u0103tur\u0103 electronic\u0103 de la un furnizor din SUA, \u00een activitatea de zi cu zi a devenit evident poten\u021bialul suplimentar pentru mai mult\u0103 flexibilitate, <strong>procese<\/strong> <strong>mai simple<\/strong>, <strong>securitate<\/strong> <strong>juridic\u0103<\/strong> <strong>maxim\u0103<\/strong> \u00een <strong>contextul<\/strong> <strong>european<\/strong> \u0219i un <strong>model de costuri<\/strong> <strong>mai durabil<\/strong> <strong>\u0219i<\/strong> <strong>mai<\/strong> <strong>transparent<\/strong>. \u00cen acela\u0219i timp, a existat dorin\u021ba de a permite <strong>cazuri de utilizare digital\u0103<\/strong> complet <strong>noi \u00een cadrul serviciilor pentru clien\u021bi<\/strong> &#8211; de exemplu, prin procese end-to-end f\u0103r\u0103 discontinuitate media, cum ar fi implementarea ulterioar\u0103 a Fastlane.   <\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Die Salzburg AG wechselt zu sproof und spart j\u00e4hrlich mehr als 250.000 Blatt Papier\" src=\"https:\/\/player.vimeo.com\/video\/1153536547?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n<h2 class=\"wp-block-heading\">De ce sproof?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Departe de software-ul american: <\/strong>decizia \u00een favoarea sproof a fost un angajament clar fa\u021b\u0103 de suveranitatea digital\u0103 a Europei.<br\/><br\/><\/li>\n\n\n\n<li><strong>Economii masive:<\/strong> Schimbarea a redus drastic costurile considerabile ale licen\u021belor vechiului sistem \u0219i a permis utilizarea mai eficient\u0103 a bugetului.<br\/><br\/><\/li>\n\n\n\n<li><strong>Sustenabilitatea ca m\u0103sur\u0103: <\/strong>De la trecerea la platforma european\u0103 sproof, Salzburg AG a economisit deja <strong>peste 250 000 de coli de h\u00e2rtie pe an<\/strong> datorit\u0103 semn\u0103turilor digitale conforme cu legisla\u021bia. Cu noua procesare a mandatelor de debit direct SEPA prin intermediul <a href=\"https:\/\/wp-staging.sproof.com\/ro\/fastlane\/\" data-type=\"page\" data-id=\"3694\">sproof Fastlane<\/a>, acest efect este acum multiplicat masiv: <strong>compania are poten\u021bialul de a economisi peste un milion de coli de h\u00e2rtie \u00een viitor.<\/strong> <br\/><br\/><\/li>\n\n\n\n<li><strong>Dezvoltare agil\u0103:<\/strong> Datorit\u0103 colabor\u0103rii str\u00e2nse la nivel vizual, au fost implementate \u00een timp record backlogs personalizate \u0219i conexiuni API (de exemplu, la SAP CRM).<\/li>\n<\/ul>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Schimbarea: suveranitate digital\u0103 \u00een locul dependen\u021bei de SUA<\/h3>\n\n<p>De\u0219i compania folosea deja o solu\u021bie de semn\u0103tur\u0103 electronic\u0103 de la un mare furnizor american, responsabilii au \u00eent\u00e2mpinat obstacole masive \u00een practic\u0103. Structurile de p\u0103strare a probelor, stocarea datelor \u00een afara Europei \u0219i, mai presus de toate, &#8220;costurile \u00eengrozitoare ale licen\u021belor&#8221; nu se mai potriveau cu strategia pe termen lung. <\/p>\n\n<p>Dup\u0103 o cercetare de pia\u021b\u0103 intensiv\u0103, Salzburg AG s-a decis \u00een favoarea sproof, o platform\u0103 european\u0103 pentru semn\u0103turi digitale \u0219i verificarea identit\u0103\u021bii din Austria, care a fost dezvoltat\u0103 ca o alternativ\u0103 puternic\u0103 la furnizorii din SUA. Mai mul\u021bi factori au fost decisivi: <\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Suveranitate digital\u0103<\/strong>: conformitatea deplin\u0103 cu GDPR \u0219i stocarea datelor \u00een Europa \u00eendeplinesc cerin\u021bele ridicate pentru protec\u021bia datelor, conformitate \u0219i suveranitate digital\u0103 pe termen lung.<br\/><br\/><\/li>\n\n\n\n<li><strong>Securitate juridic\u0103 maxim\u0103: <\/strong>Cu semn\u0103turile electronice calificate (QES), sproof ofer\u0103 securitatea juridic\u0103 necesar\u0103 pentru toate tipurile de contracte \u0219i cerin\u021bele de reglementare din mediul european.<br\/><br\/><\/li>\n\n\n\n<li><strong>Flexibilitate \u0219i agilitate:<\/strong> capacitatea de a implementa cerin\u021bele individuale (de exemplu, conexiuni API la SAP CRM) rapid \u0219i la nivelul ochilor.<br\/><br\/><\/li>\n\n\n\n<li><strong>Model de cost transparent \u0219i sustenabil: <\/strong>\u00cen compara\u021bie cu solu\u021biile anterioare, sproof a impresionat printr-un model de cost transparent \u0219i scalabil care ofer\u0103 siguran\u021b\u0103 \u00een planificarea pe termen lung.<strong><br\/><\/strong><br\/><\/li>\n\n\n\n<li><strong>Concentrarea pe c\u0103l\u0103toria clientului:<\/strong> Bariere de intrare reduse &#8211; clien\u021bii pot semna documente f\u0103r\u0103 s\u0103 se \u00eenregistreze, ceea ce cre\u0219te ratele de finalizare \u0219i \u00eembun\u0103t\u0103\u021be\u0219te experien\u021ba clientului.<br\/><br\/><\/li>\n\n\n\n<li><strong>Securitatea informa\u021biilor certificat\u0103:<\/strong> certificarea ISO 27001 subliniaz\u0103 standardele ridicate de securitate a informa\u021biilor ale sproof \u0219i asigur\u0103 conformitatea cu standardele de securitate recunoscute la nivel interna\u021bional.<br\/><br\/><\/li>\n\n\n\n<li><strong>Gestionarea rolurilor \u0219i a drepturilor: <\/strong>Un concept de roluri \u0219i autoriza\u021bii fin gradat permite controlul sigur al accesului, responsabilit\u0103\u021bilor \u0219i proceselor de aprobare &#8211; esen\u021bial pentru utilizarea \u00een structuri complexe de \u00eentreprindere \u0219i de grup.<\/li>\n<\/ol>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;Este \u00eentotdeauna pl\u0103cut s\u0103 po\u021bi spune: Avem stabilitatea european\u0103 al\u0103turi de noi, unde suntem siguri din punct de vedere juridic. Acest lucru ne ajut\u0103 enorm cu problemele de audit.&#8221; <\/strong>&#8211; Markus Schmidt, \u0218ef IT &amp; CIO, Salzburg AG<\/em><\/p>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">Implementare SaaS rapid\u0103 \u0219i integrare API f\u0103r\u0103 probleme<\/h3>\n\n<p>Implementarea tehnic\u0103 a sproof a decurs f\u0103r\u0103 probleme. Fiind o solu\u021bie SaaS, platforma a fost activat\u0103 rapid \u0219i integrat\u0103 treptat \u00een procesele existente. Cerin\u021bele au fost prioritizate \u00een cadrul unor reuniuni periodice de coordonare \u0219i implementate \u00eentr-un portofoliu comun. Integrarea \u00een sistemele centrale, cum ar fi SAP CRM, a avut loc prin intermediul conexiunii API, permi\u021b\u00e2nd cartografierea proceselor de semn\u0103tur\u0103 complet digital \u0219i automat.     <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><strong>&#8220;Ne-am dat seama rapid c\u0103 sproof a fost capabil s\u0103 implementeze foarte rapid modific\u0103rile de sistem necesare. \u00centotdeauna au avut o ureche deschis\u0103 pentru nevoile noastre &#8211; \u0219i acesta a fost factorul decisiv \u00een decizia noastr\u0103.&#8221; <\/strong>  &#8211; Roman Wallinger, \u0219ef al departamentului de securitate \u0219i guvernan\u021b\u0103 IT<\/em><\/p>\n<\/blockquote>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Caz de utilizare: sproof Fastlane \u00een serviciul clien\u021bi<\/h2>\n\n<p><strong>Mandatul de debitare direct\u0103 SEPA f\u0103r\u0103 h\u00e2rtie<\/strong> reprezint\u0103 o adev\u0103rat\u0103 piatr\u0103 de hotar \u00een cadrul cooper\u0103rii. Fastlane integrat permite un flux de lucru f\u0103r\u0103 \u00eentreruperi: clien\u021bii scaneaz\u0103 codul de pe factur\u0103, completeaz\u0103 mandatul digital \u0219i \u00eel semneaz\u0103 \u00een aceea\u0219i etap\u0103. Avantajul decisiv: <strong>nu este necesar\u0103 nicio conectare sau \u00eenregistrare.<\/strong>  <\/p>\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Salzburg AG digitalisiert SEPA-Lastschriftmandate \u2013 mit sproof Fastlane\" src=\"https:\/\/player.vimeo.com\/video\/1154243557?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Digitalizarea mandatului de debitare direct\u0103 SEPA<\/h3>\n\n<ol class=\"wp-block-list\">\n<li><strong>Acces hibrid:<\/strong> clien\u021bii pot accesa documentul digital direct prin intermediul unui cod QR pe facturile pe h\u00e2rtie sau al unui hyperlink \u00een e-mailuri.<br\/><br\/><\/li>\n\n\n\n<li><strong>Completare f\u0103r\u0103 erori:<\/strong> Datele precum IBAN sunt deja validate \u00een timpul introducerii. Acest lucru economise\u0219te reelaborarea anevoioas\u0103 \u00een back office. <br\/><br\/><\/li>\n\n\n\n<li><strong>Integrare perfect\u0103:<\/strong> Documentul semnat este stocat automat \u00een CRM, detaliile bancare sunt actualizate direct \u00een sistemul SAP.<br\/><br\/><\/li>\n\n\n\n<li><strong>Branding complet:<\/strong> Pentru a consolida \u00eencrederea clien\u021bilor, toate comunic\u0103rile (e-mailuri, certificate) sunt realizate \u00een designul corporativ al Salzburg AG.<\/li>\n<\/ol>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;Proiectul Fastlane serve\u0219te drept model ideal pentru aplica\u021biile viitoare. Furnizarea de formulare SEPA digitale ofer\u0103 deja clien\u021bilor no\u0219tri o valoare ad\u0103ugat\u0103 enorm\u0103, deoarece ace\u0219tia \u00ee\u0219i pot autoriza debitele directe u\u0219or \u0219i f\u0103r\u0103 complica\u021bii.&#8221;<\/strong> &#8211; Thomas Oberdorfer, \u0219eful serviciului clien\u021bi, Salzburg AG<\/em><\/p>\n<\/blockquote>\n\n<p><\/p>\n\n<h3 class=\"wp-block-heading\">Valoare ad\u0103ugat\u0103 pentru Salzburg AG \u0219i clien\u021bi<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>C\u0103l\u0103toria digital\u0103 a clientului de la un cap\u0103t la altul<br\/><\/li>\n\n\n\n<li>Economii semnificative de timp \u0219i de costuri \u00een back office<br\/><\/li>\n\n\n\n<li>Eliminarea costurilor de scanare, imprimare \u0219i post-procesare<br\/><\/li>\n\n\n\n<li>Reducerea erorilor prin introducerea de date verificate<br\/><\/li>\n\n\n\n<li>Branding complet \u00een ceea ce prive\u0219te aspectul \u0219i sim\u021bul Salzburg AG<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\"><em><strong>&#8220;Vorbim despre o dimensiune de peste 250.000 de pagini pe an pe care le economisim prin digitalizarea cu sproof.&#8221; <\/strong>&#8211; Christian Perner, manager de procese IT, Salzburg AG<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n<\/blockquote>\n\n<h3 class=\"wp-block-heading\">Perspective: C\u0103l\u0103toria continu\u0103<\/h3>\n\n<p>Salzburg AG pl\u0103nuie\u0219te deja s\u0103 extind\u0103 succesul Fastlane la toate comunic\u0103rile cu clien\u021bii &#8211; de la modific\u0103ri tarifare la contracte noi. Integrarea <strong>portofelului EUDI<\/strong> &#8211; prin sproof ident &#8211; pentru verificarea identit\u0103\u021bii digitale (\u00een special \u00een sectorul telecomunica\u021biilor) este, de asemenea, pe foaia de parcurs pentru a face c\u0103l\u0103toria clientului \u0219i mai sigur\u0103 \u0219i mai simpl\u0103. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cu sproof Fastlane, mandatele de debit direct SEPA sunt procesate complet digital &#8211; rapid, f\u0103r\u0103 h\u00e2rtie \u0219i f\u0103r\u0103 \u00eenregistrare<\/p>\n","protected":false},"author":6,"featured_media":153472,"template":"","meta":{"_acf_changed":false},"class_list":["post-153470","referenzen","type-referenzen","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/referenzen\/153470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/referenzen"}],"about":[{"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/types\/referenzen"}],"author":[{"embeddable":true,"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/users\/6"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/media\/153472"}],"wp:attachment":[{"href":"https:\/\/wp-staging.sproof.com\/ro\/wp-json\/wp\/v2\/media?parent=153470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}